Sales Phone:
Service Phone:
Parts Phone:
(603) 524-4922
(800) 639-6700
(800) 639-6700
59 Bisson Ave., Laconia, NH 03246
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Service FAQ Irwin Ford - NH Ford Service
How do I schedule a service visit?
You can schedule an appointment by calling our Service Department directly at 603 524 4922 or online simply by using on
online service appointment scheduler
.
Why won't my key turn in the ignition?
Your steering wheel may be in the locked position. Try turning your steering wheel about an inch in either direction while simultaneously turning your key.
How do I reset my maintenance light?
Push and hold the odometer reset button and turn the key to the "on" position until the maintenance light goes out.
Do you have wireless Internet available in your waiting area?
Yes, Irwin Ford offers free wireless Internet to customers waiting for service.
Why is my tire pressure warning light on?
Any time the tires are rotated or the tire pressures change this warning light come on. Simply follow the instructions in your owner's manual to easily reset this light.
Is my keyless remote entry broken? It won't unlock the doors to my car.
You may need to replace the battery inside the key fob. In the meantime, you should be able to manually open your doors using the key.
What does it mean when the yellow check engine light comes on?
This means that the computer in the vehicle is unable to accomplish something. It can be as simple as a loose fuel cap; however, in order to be sure, it does need to be checked by a
Toyota
dealer in case the vehicle is in need of repairs.
Can I make an appointment to have a state inspection performed on my vehicle?
Yes, unlike some states that don’t allow this,
New Hampshire
allows appointments for State inspections to be made. Our Service Department is open Monday-Thursday
7am-6pm
, Friday
7am-5pm
and Saturday
8am-12pm
.
How long do you expect my service to take while I'm in the waiting room?
This clearly depends on the type of service you are having performed. For simple maintenance, it is generally safe to estimate the following wait times: 1 Hour - Basic Service (5K, 10K, 20K, 25K, 35K, 40K, .etc) 2 Hours - Intermediate Service (15K, 45K, 75K, 105K, etc) 4 Hours - Major Service (30K, 60K, 90K, etc)
Do you offer supplementary transportation to service customers?
Yes, our local courtesy shuttle will drop you off at home or work. We also have Enterprise Rental Car onsite for your co
nvenience.