FAQ's
What type of program(s) do you reward me for purchasing or servicing with Irwin Ford?
Our dealership offers an exclusive Loyalty Rewards Program called Owners Advantage. Our rewards program gives you free oil changes and Service/Parts credits toward future visits. The program costs you nothing and is not void if you do not meet unrealistic requirements (i.e. servicing your vehicle exclusively at our dealership for ALL maintenances). Please CLICK HERE to view the specific benefits of our exclusive Loyalty Rewards Program.
How much do you think my trade is worth?
In order for us to provide you a definitive figure for your trade-in we must see the vehicle. A typical professional appraisal takes 20 minutes and can often be done while you are on a test drive. If are not yet ready to visit our dealership for a full appraisal, we suggest you take advantage of our BlackBook online appraisal tool. You can access it here:�TRADE APPRAISAL
What kind of interest rate will your dealership offer me?
Many new Ford vehicles offer special financing incentives to qualified buyers. In most cases, those who qualify and wish to finance opt for Ford's special programs. Should the vehicle you decide to purchase not include any such finance programs, we use many competing lenders who are eager to earn your business with a very aggressive interest rate. If you wish to get an idea of what type of rates you might qualify for please click here:�CREDIT APPLICATION
Will the price be lower if I pay cash?
No, whether you decide to pay with cash or finance your vehicle price will not change. We do not believe an individual's payment method should influence the selling price.
If I receive a price quote from you will it be lower if I decide to pay cash?
No, absolutely not. The price quote we provide you is a real price on a real car you can really buy.�
Does your price include incentives and/or other rebates that most people don’t qualify for just to lure me into the dealership?
No, our dealership prides itself on transparency. We are indeed committed to informing you of any and all programs available to help you save money. However, our price quotes do not include programs such as Ford's Recent College Grad ($500 on select vehicles) that few people qualify for. So, you do not need to look for and read any "fine print" with disclaimers surrounding our price quotes. �
How does Irwin Ford arrive at its prices for pre-owned vehicles?
At Irwin Ford, we use live market pricing for all our pre-owned vehicles to ensure the price is both very aggressive and very fair. �
What is Live Market Pricing?
Live market pricing provides realistic competitive prices on all our pre-owned vehicles, all the time. Pre-owned Live Market Pricing is achieved by polling over 20,000 pre-owned websites every hour to ensure that every single customer receives real-time value pricing on every pre-owned vehicle we sell. So, when you consider purchasing from Irwin Ford you can be sure that our price is fair and competitive, we don't play pricing games, and you'll save time and money. We do extensive market research within 250 miles for similar vehicles and price ours to be the best value
How negotiable are your pre-owned prices?
We recognize that you wish for a dealership's prices to be extremely attractive. Our live market pricing strategy helps to ensure our pricing is highly competitive and aggressive. However, if you believe our pricing is inconsistent with your research please bring that information with you upon your visit. We will be more than happy to ensure you are getting an exceptional deal with your hard-earned money.
What is the dealership’s administrative fee and why is it there?
Irwin Ford's administrative fee, $279, addresses service costs sustained by our dealership that are different than those paid to the manufacturer to obtain the vehicles. The administrative fee is relate to costs associated with compliance for Federal and New Hampshire State laws that grant safety, consumer protection, anti-theft measures, vehicle history checks, notifications, certifications and other official filings.�
If I didn’t purchase my vehicle at your dealership will I be treated any differently than someone who did when I visit for Service?
Absolutely not. We sincerely appreciate your decision to conduct business at our dealership and we strongly desire for you to continue visiting us. We understand that to do this again we must treat you with the same exceptional service we treat all our customers. We do not care where you purchased your vehicle, we care that when you visit us you are completely "wowed."�
Must I service my car at your dealership if I purchased it from you?
No, you are welcome to service your vehicle at any dealership or establishment you please. Ford does suggest you service at a Ford dealership and we suggest you service here to take advantage of our Rewards Program, but ultimately it is your choice. To review the benefits of our exclusive Loyalty Rewards Program please CLICK HERE
Why doesn’t Irwin Ford advertise more on television and other more traditional media outlets?
Our dealership is very fortunate to be in a position where it does not need to spend large amounts of money advertising. We've built our business on providing our customers with unparalleled care and concern. As a result, much of our business comes by way of repeat and referral customers. Speaking of referrals, did you know our exclusive referral program will pay you $250 for recommending people to our dealership?